Admittee Pricing & Fees
This article explains Admittee's Standard and Pro plans, default per-item transaction fee rates by item type, the three processing fee modes available per event, and how to find your pricing details in Account & Settings.
Admittee Pricing & Fees
Admittee fees cover everything — credit card processing, platform tools, and support — with no hidden charges or extra accounts required.
Your Plan
Admittee offers two plans:
- Standard — $0/month. Includes up to 3 facilities, a shared event calendar, event scheduling and approvals, payments and payouts, and conflict detection.
- Admittee Pro — $50/month. Includes everything in Standard, plus unlimited facilities, unlimited sub-facilities, the ability to split facilities into multiple sections, double-booking prevention, and priority support.
Your current plan is shown in Account & Settings → Plan & Fees.
How Transaction Fees Work
Fees are calculated per item at checkout. Each item incurs a percentage fee plus a fixed fee. The exact rates depend on the item type (tickets, passes, memberships, concessions, etc.) and whether the sale is online or at a point of sale.
Default rates (applied unless your institution has custom rates):
| Item type | Online |
|---|---|
| Tickets | 5% + $0.50 per ticket |
| Passes & memberships | 5% + $1.50 per pass |
| Concessions (online) | 4% + $0.40 per item |
| Fundraising | 5% + $0.50 per item |
Point-of-sale rates differ from online rates. Your actual rates are shown in Account & Settings → Plan & Fees.
Processing Fee Options
For each event, you choose how the processing fee is handled:
- Buyer chooses at checkout — A checkbox at checkout lets buyers opt in to covering the fee.
- Buyer always pays fees — The fee is added as a separate line item at checkout.
- We absorb fees — The fee is covered by your institution.
Free transactions (tickets priced at $0) are not charged fees.
Viewing Your Pricing
- Log in to your Admittee dashboard.
- Go to Account & Settings.
- Select Plan & Fees.
- Review your current plan, transaction rates, and active features.
Need Help?
If you have questions about your rates or want to discuss your plan, contact Admittee support through your help center.